Usability Testing for Mobile Apps: One Step Closer, How Many Left?

Close-up of woman texting

As people spend more and more time on phones and tablets (more than on their computers, since last year) the importance of having a user-friendly mobile presence only increases. Ecommerce sites have seen their traffic migrate to mobile devices in droves, and while that means more convenient and flexible ways for customers to shop, it […]

The Future of UX, as Seen by an Educator Who Trains Future UXers

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What is the future of UX (User Experience)? Where better to look for the answer than in the classroom, where the next generation of UX professionals are being trained. We talked to East Carolina University’s Guiseppe Getto, a longtime UX professor, researcher, and consultant, about teaching UX and looking into the field’s future in the […]

Standardizing UX Feedback with the System Usability Scale

usability testing on laptop - © Ant Clausen - Fotolia

Usability testing fills a critical need in understanding users’ responses to your website’s UX, but the inherent subjectiveness of the video/audio feedback format means that it can be difficult to distill meaning from a large number of responses. Your testers are writing you a novel with their words – the plot is no secret, but […]

BLS Uses Meta-Feedback to Hone Its Surveys

Bureau of Labor Statistics logo

Think about the last time you wanted to look up a statistic, apply for a new passport, or had a tax question. The federal government provides vital services to the citizens via the Internet, and with the use of a website your questions can be answered in a matter of seconds. Naturally, the usability of […]

Trymyui – The next generation of mass usability testing?

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Trymyui, a new service offering remote usability testing, just hit the scene this spring. TryMyUI is backed by Sani El-Fishawy who started Classifieds2000.com – back in 1997.  Classifields2000 was one of the internet startups back in the late 90’s – they powered the classifields section of many major portals of the day – Lycos, Excite, […]