Tag! You’re Mobile.

Apple’s iPhone continues to accelerate sales, Android powered phones are everywhere and now with the Nokia-Microsoft deal, you can expect tens of millions more Windows Phones in users’ hands shortly.

Exciting times in the world of digital marketing, where mobile needs to be a key component of any serious campaign. The possibilities will explode going forward but we’re already seeing tremendous opportunities being enabled by adjunct technologies such as Microsoft Tag and QR Codes. While both are meant to allow mobile users to connect to specific online experiences by scanning a 2D bar code, we at Nayamode are seeing more interesting experiences powered by Microsoft Tag.

We helped Conde-Nast generate the largest ever 2D bar code scanning campaign in Allure magazine using Microsoft Tags printed inside. Readers scanned the Tags to win prizes, or sign up for an SMS alert to come back later and scan again for a chance to win. Nayamode helped to create the campaign, built the entire backend including  integrating with the SMS gateway provider, the SQL based database to track opt-ins and opt-outs. The campaign has been a huge success, significantly increasing reader participation overall compared with prior years.
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Is it just me, or did Microsoft miss the point?

I’m going to go out on a limb for a bit and critique something about which I have only incomplete information. I guess that hasn’t stopped most of us in the past though.

As anyone who follows happenings in the mobile world probably knows by now, Microsoft has just launched their new Windows Phone 7 in the market this week. Reviews are generally positive and this offering is expecting to be a serious and compelling alternative to the iPhone and various Android based devices.

Some of you may have also seen the TV commercials for the phone (a quick search should find the “Really” TV spots). The commercials are well produced, interesting and quirky in a way and generally well received by most lay people (amongst the target audience) that I’ve spoken with. There’s just one problem I think.

People don’t walk away with the core message that Microsoft is trying to communicate via these spots – that the new Windows Phone lets you get on with life without losing yourself in your phone. Instead most people I’ve spoken with believe the ads convey that the new Windows Phone is so interesting that you’ll be completely engrossed in it. Ouch!

Sounds like they totally missed the point. I wonder how these ads tested not just at the concept stage but post production as well.
What do you think?

Microsoft’s Decade: Part 2

At Web 2.0 Summit today, Mary Meeker, analyst non-pareil at Morgan Stanley, presented her annual view of what the Internet will look like in the coming year. You can see her complete presentation here.

You will find amazing data in this work and a great analysis of trends. You will also notice the predominant position that four companies have in her analysis: Apple, Google, Facebook, and Amazon with small appearances by Tencent, Baidu, and a few others.

You’ll probably also notice one company that barely makes a cameo appearance: Microsoft.
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The Arrogance Conundrum

We all have that friend, peer, boss, employee, associate…you know, the guy who always knows how everyone should do everything, how to run every company and every country, the space program and so on. He’s worse than an armchair quarterback and even as a Monday morning quarterback, he often loses the game. But he’s still our friend, peer, boss….

God knows Seattle is full of folks like him. Everyone I speak to who is even a bit affiliated with the tech world seems to know how to run Microsoft better than SteveB. Many of them are his employees, others the beneficiaries of Microsoft’s profits. Still others know exactly how Steve Job could have avoided antenna gate and also know exactly how Google should branch out into other areas in search of super-profits.

Most of these folks also know how to balance the State’s budget deficit and how to deal with Al Qaeda.

And some have ideas on how to revamp healthcare.

Okay fine you get it.

Arrogant pricks right?

Yeah, well, sure. But here’s the deal: How do we find the 1 out of 1000 ideas that is really revolutionary unless we go through the torture of listening to the other 999?

When the Mahatma devised (and lived) a creative strategy to remove the colonial yoke from 350M Indians, was it arrogance?

On a lesser note, when Bill Gates ran against the castle of IBM, was it arrogance?

In both cases, yes.

In both cases, thanks for doing it.

Thereby hangs the tale of arrogance. It is truly a mixed blessing.

So the next time Prick boy starts yammering away, listen. Oh and take copious notes.

Check your Microsoft Hohm energy efficiency score

Microsoft has released its new Hohm Scores service, which is a database cataloging the energy efficiency of 60 million homes in the United States.
You can plug in your home address and easily check your energy consumption and compare it to others around the nation.

Microsoft’s Decade

The coming decade will belong to Microsoft. Just as the company dominated the Eighties and Nineties and just as equally as it ceded the first decade of this millennium to others, it will rise as the most innovative large company in technology this decade.

The evidence for this comes not from some revolution in the internal dynamics of the company. Nor does it arise from the company’s unparalleled ability to make money, no matter how adverse the economy is. Nor still does it stem from some “secret project” that will soon be unveiled (not that I’d know about it anyway.)

My conviction, heretical to a generation smitten by iPhones and Tweeting, comes in fact because Microsoft is deemed irrelevant by the countless people who opine about things outside of their abilities to know.

Yes, there is certainly something fashionable and neat about boldly declaring that the most successful software company in history (still, rolling out successes- see Windows 7) is in the beginning of decline, so soon after its highpoint. Clichés about the Roman Empire (even ones about the rapid decline of the Third Reich) abound. These trivialities admittedly are tempered by thoughtful excurses by industry analysts and former insiders who refer to a siloed and stilted culture, a culture of internal politicking, and a desire to maintain and not to build. And yes, Microsoft was late to the Internet, still struggles in search, and missed the consumerization-revolution led by an industrial-design-meets-simplicity logic.

And yet the company endures. And turns out record quarter after record quarter.

What is more, we have seen that technologies can change the economic landscape very quickly. Witness the speed of Google’s rise and of Apple’s rebirth. So what would prevent Microsoft from changing the game completely (and quickly)? Does any of us REALLY know who will be on top in five years? I predict Microsoft; others are free to pick a start-up that will be the new Microsoft.

I am forced here to consider JP Morgan’s famous quip about how he “called” the Stock Market crash of 1929. When his shoeshine boy talked about the stocks he wanted to buy, Mr. Morgan knew the market was seriously overbought.

So given this, I have used a simple methodology to make my grand prediction: When too many people speak in stentorian tones about how “Microsoft sucks” or “is not innovative” and, further, when a good number of these people don’t even know the degree to which they use Microsoft products every day, I know the perception is “oversold.” Similarly, when everyone in Seattle boasted constantly without introspection, one knew that Microsoft had a tough decade ahead.

Well, people at Microsoft today are incredibly thoughtful about the mistakes they’ve made but are also very bright about the future. That’s a pretty deadly combination.

[Full Disclosure: I worked at Microsoft for over 7 years, learned more there about Marketing than I can describe, made some amazing friends there, and still work with the company indirectly. Consider that for what it is, but not for what it’s not.]