Measuring the Effectiveness of Your Blog

calipers

After you’ve been blogging for a few months, it’s a good idea to take a step back, examine what’s worked, and refine your blogging strategy. Especially if you have only recently begun blogging, it’s important to frequently review your strategy and successes, to make sure that you are progressing toward your goals. This can be [...]

Exactly How Responsible Are We For Privacy?

privacy

Facebook recently entered a settlement with the Federal Trade Commission admitting all manner of fraud in its privacy policies.  The list of violations admitted are shocking enough to make the most hardened among us blush. Here is the list of violations to which Facebook admitted, from the FTC announcement. “Facebook changed its website so certain [...]

Now We Have Smartphones; Shouldn’t We Try to Be Smarter about Surveys?

android-blackberry-iphone

This is a presentation from Survey Analytics‘ President, Andrew Jeavons, from the Market Research in the Mobile World Conference in Atlanta in July 2011. (By the way, it’s pronounced JEH-vons, not JEE-vons, as Andrew explains in the video…) Andrew presented guidelines for conducting mobile surveys, and he made suggestions for adapting Net Promoter Scores (NPS) [...]

QR Code-Enabled Mobile Surveys: An Example

frog

                      [Editor's Note:  this post was originally published on the Survey Analytics Blog.] My friend Scott Liang from Parametric keeps telling me – the quicker you collect feedback from the Point-of-Transaction, the better the recall and quality is. While I have absolutely no way of [...]

How Not to Get Market Research Clients

stop-sign

I’ve worked in many roles in market research, but never as an in-house market researcher in a corporation.  I’ve always felt bad for them in that I know they get a constant stream of suitors among would-be market research suppliers.  In particular, at conferences as it appears they’re being accosted left and right by hungry supply-side [...]

Election Polls: 5 Tips For Navigating the Clutter

vote button

Tomorrow is Election Day here in the States.  The big vote (for President) isn’t until next year, but we have the usual spate of races for local offices as well as a wide range of citizen-initiated referenda on everything from the mundane (bond measures) to the highly divisive (social issues). As the expected avalanche of [...]

How to Plus or Minus: Understand and Calculate the Margin of Error

iPhone - Plus or Minus

Sometimes in the day-to-day work of conducting and interpreting market research, it’s easy to forget that many people who work with surveys on a daily basis have not had formal training in statistics. Even for those who have been trained, it can be useful to have a refresher from time to time. UNDERSTANDING MARGIN OF [...]

The GreenBook Research Industry Trends (GRIT) Study is Now Available

Greenbook Research Industry Trends Report

Good news! The Fall 2011 GreenBook Research Industry Trends (GRIT) study is now available. In addition to key issues that have been trended since the initial 2003 study, new questions on research technology, anticipated staffing characteristics and skill sets, and anticipated changes to marketing research methodologies and business models were asked. Specific probes on influential [...]

Generalizing: The Bane of Insights

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[Editor's Note: The  following post by Ron Sellers was originally published by and is syndicated with permission by The GreenBook Blog.] I often wonder whether, in research, we spend so much time navigating the complexities of gathering the data that we neglect the all-important field of communicating what we find.  Issues such as online representativeness, phone [...]

What We’re Reading: Sample Size, Mobility, Emerging Practices

Good Monday to you all. We thought we’d start out the week with a list of some of the articles and posts that have most recently caught our eye. Let’s dive right in! How to Determine Sample Size for Segments – As always, Michaela Mora delivers some terrific educational content over at Relevant Insights. In [...]