The N in Text Analytics: Text Mining with Different Sample Sizes

close up of rune stones

I recently had the opportunity to interview Tom H. C. Anderson, the founder of Anderson Analytics, about his ongoing application of text analytics to market research. Q: What’s the process for optimally using text analytics with survey verbatim responses? A: Well, that patented process is something that we’ve obviously put a lot of time and [...]

The Role of Fast Failure in Driving Innovation

Innovate or Die book cover

Thomas Edison is famous for the quote “I have not failed. I’ve just found 10,000 ways that won’t work.” Jack Matson, PhD, Emeritus Professor of Environmental Engineering at Penn State, takes this a step further, coining the phrase “Intelligent Fast Failure.” I recently read excerpts from his book called Innovate or Die: A Personal Perspective [...]

Living in a World of Significance

Sphere made of numbers

Guess what? It’s 2014! The year of Super Bowl XLVIII©, the 100th anniversary of the start of World War I, the 70th anniversary of D-Day, and a whole host of other, generally not-that-impactful events, anniversaries, and changes. One event that will happen in 2014, though, is something which happens every two years: U.S. national elections. [...]

Is That Rating Scale Just Cute Or Actually Effective?

rating scale video

As the Marketing Manager for an online survey software company, I see a lot of surveys: our own research projects, competitor surveys, our customers’ surveys, surveys from businesses I buy from, and more. In fact, when it comes to online research my ‘reticular activator’ is in overdrive and I can’t help but notice myriad opportunities [...]

FiveThirtyEight.com – The Imperfection of Data

538 in a sea of numbers

The relaunched FiveThirtyEight.com – founded by former New York Times’ data-phile Nate Silver and recently bought by ESPN – was met with a deluge of critical reviews in March. The criticism generally fell into three categories: Those who argued that ideology-free reporting and data neutrality are a farce. Those who argued that the data and [...]

Are Customers Emotionally Connected To Your Brand?

9 faces showing emotions

This week Tom Ewing (BrainJuicer) and Steve Thomson (Keller-Fay Group) came together to discuss tracking emotion and its relationship to word of mouth or a consumer’s likelihood to chat about their brand choice with a family member, friend or colleague. The combination of each provider’s unique measuring focus made for a fascinating webinar. Both presenters [...]

4 Things You Didn’t Know You Could Do With Mobile Research

uSamp-mobile

1. Collect video narratives about consumer experiences. Most people like telling stories, but hate to write open-ended responses. Many can’t be bothered to put forth the time and energy that writing requires. This is part of the reason open-ended questions can yield lackluster answers. People are naturally oral storytellers, and mobile video or audio diaries [...]

5 Insights from the CASRO Digital Research Conference

Young man analyzing photos against blue sky

Who says market research isn’t exciting? I’ve been a market researcher for the past sixteen years, and I’ve seen the industry change dramatically since the days when telephone questionnaires were the norm. I still remember my excitement when disk-by-mail became popular! But I don’t think I’ve ever felt as excited about market research as I [...]

Crowdsourcing vs. Surveys: Insight Beyond Forms and Votes

gingerbread cookies with heads together

The relatively new data collection model of crowdsourcing is becoming increasingly prevalent in modern marketing strategy. Those familiar with survey methodology are most likely wondering when to utilize crowdsourcing vs. surveys, and how to interpret the resulting data. And although they have much in common (for example, both data collection systems can be set up [...]

Opening Up Multiple Channels For Your Research

laptop smartphone tablet

Last week Gina Yeagley and her colleagues at Survey Analytics presented a compelling argument for moving beyond the realm of single channel research into one of multiple channels. By definition, multi-channel research involves leveraging two or more deployment strategies to reach your target audience. What is driving the multi-channel approach? In a word it is [...]