Exclusive: Dr. Minh Duong-van Applies Physics Principles to Text Analytics

Dr. Minh Duong-vanAt the Net Promoter Conference I had the honor of meeting and conducting an interview with Dr. Minh Duong-van, a renowned physicist in the field of chaos theory.  Dr. Minh was at the conference for the announcement of a partnership between his company, Metavana, and Satmetrix, the Net Promoter Company, to create a Social Net Promoter Score called the SparkScore.

This hour-long interview must be watched in its entirety to be fully appreciated. It will take some brain power on your part to fully understand Dr. Minh’s brilliant explication of his insights into the ways that the principles of physics can be applied to language, and, specifically, text analytics.

Enjoy!

Related posts:

  1. DiscoverText aims to reinvent Text Analytics
  2. Satmetrix Reveals Social Net Promoter Score
  3. Net Promoter Conference February 2-3, 2012
  4. The ABCs of CSAT
  5. Now We Have Smartphones; Shouldn’t We Try to Be Smarter about Surveys?
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About Dana Stanley

Dana is the Editor-in-Chief of Research Access.