Generalizing: The Bane of Insights


[Editor’s Note: The  following post by Ron Sellers was originally published by and is syndicated with permission by The GreenBook Blog.] I often wonder whether, in research, we spend so much time navigating the complexities of gathering the data that we neglect the all-important field of communicating what we find.  Issues such as online representativeness, phone […]

Short and Very Dry, Please


I like my coffee every day and prefer cappuccinos that are short and dry. Now, for the uninitiated, let me explain. That means a cappuccino with less milk and proportionally more foam. There is no exact measure for what the proportion should be and that is where the skills of a good barista come into […]

A New Approach to Research in the Public Sector


A recent survey caught my eye, not for the content of the survey itself, but for what it signals about a shift in the way research is conducted in the public sphere. As it turns out, according to this survey, people favor sick leave for public employees. You’re shocked, right? But the real story is the […]

How to Love a Loser

[Editor’s Note: The  following post by Tom Ewing was originally published by and is syndicated with permission by our sister site, GameAccess.] I have a dirty gaming secret: I’m rubbish at lots of them. Anything that involves reflexes, timing, pixel-perfect judgement or any kind of co-ordination will floor me. I am condemned by fate to be […]

What We’re Reading: Sample Size, Mobility, Emerging Practices

Good Monday to you all. We thought we’d start out the week with a list of some of the articles and posts that have most recently caught our eye. Let’s dive right in! How to Determine Sample Size for Segments – As always, Michaela Mora delivers some terrific educational content over at Relevant Insights. In […]

The Intersection of QR Codes and Gamification

Earlier this week, we wrote about the current state of QR codes (or at least opinions in the current state), as well as the importance of contextual feedback and the proliferation of real-world hyperlinking. Today, Betty Adamou, editor of our sister site, has a terrific piece looking at the intersection of QR codes, gamification, […]

Are iPads and Tablets redefining enterprise productivity?

I want to share two anecdotal stories around how I came to understand that tablets, driven by the iPad, are not just consumer devices that let my 3 year old play Angry Birds, but rather are finding their way into the enterprise and the small business eco-system. Montessori School My 3 year old daughter goes […]